When my initial order of hand protectors never arrived, I contacted Delloch and they quickly sent a second pair. The hand protectors are comfortable, helpful and better than wearing gloves. A couple months later my original order was delivered. The label had fallen off but the post office delivered it via a number that was written on the package. I liked the product so much that I asked Delloch to charge me for the second pair.
I searched the internet for weeks to find something that could help my husband. He was bruising the back of his hand constantly and the skin was so thin it was actually tearing. He finds this very comfortable to wear all day all night and since then he is not bruised and has no more bleeding. We highly recommend this item and I wish you could sell it on Amazon